Safety Tips
What to do if you smell propane or gas:
Put out all smoking materials and other open flames.
DO NOT turn on or off any electrical equipment that could create a spark, including telephones, thermostats, light switches, flashlights, etc. Operating these could trigger an explosion or fire.
Immediately evacuate the area and DO NOT attempt to find the source of the leak. Safely bring all family members and pets away from the building.
Shut off the main gas supply on your propane tank by rotating the valve to the right (clockwise). Only attempt this if it is safe to do so.
Contact Quality Propane and inform us about the leak right away. If you cannot reach us for any reason, dial 911.
Stay outside and do not enter the building. Wait until an emergency responder or service technician determines that it is safe to do so.
Have your system checked as soon as possible. Before you use any propane appliances, you must have it examined to ensure that it is leak free and safe to use.
Contact us in the event of an emergency:
General Propane Safety
-
A propane leak will smell like sulfur or rotten eggs. Since propane is naturally odorless, a chemical called mercaptan is added to detect gas leaks. This chemical is completely harmless and gives propane its signature smell. It is important to familiarize yourself with the signs of a leak to prepare you and your family for the necessary steps to stay safe.
In the event that you do smell propane or gas, follow the steps above.
-
To check how much fuel is in your propane tank, follow these steps:
Locate your propane tank and find the blue lid.
Lift the lid on the top of the tank and look for a small, round gauge.
On the gauge, look for an arrow that is pointing to a number indicating the percentage of gas in your tank.
A full tank of propane will read 80%.
In the event that you do smell propane or gas, follow the steps above.
-
If you suspect a gas leak, it is important to turn off the propane tank if it it safe to do so. To turn off your propane tank:
Lift the blue lid on top of your tank.
Locate the tank valve.
Turn the valve to the right (clockwise) until you cannot turn it anymore.
In the event that you do smell propane or gas, follow the steps above.
-
Keeping your tank safe and clean is an important aspect of being a propane customer. This ensures that you run into as little issues as possible year-round.
What to keep in mind:
Make sure that your propane tank is free of debris and other foreign objects. Harsh weather can disturb the environment around it and create unsafe blockages.
Schedule yearly maintenances. We will send a technician to clean and check your system for undetected problems.
Call Quality Propane for any unusual smells, leaks, or new changes to your system.
Propane Weather Safety
-
During the warmer seasons, extreme weather is not uncommon. Hurricanes and tornadoes can all cause severe damage to you and your home. In some cases, downed trees or debris can result in power outages.
You may choose to install a permanent propane-powered generator with your system in case of emergencies. Some may choose to use a portable generator instead. No matter your choice, it is crucial to maintain safety during hurricanes and tornadoes:
Create a safety plan to follow in the event of an emergency.
Keep a list of contacts when evacuating your home, including Quality Propane and emergency services.
Know how to turn off your propane tank if it is necessary.
Never use portable generators indoors or in an enclosed space. This can cause carbon monoxide poisoning and possibly death.
Contact Quality Propane if you notice any damage to the tank or nearby gas lines.
-
Floods can cause damage not only to your propane tank, but to your entire system. Water can leak into various equipment such as regulators and generators, causing permanent damage that creates an extreme safety hazard. Due to the rapid force of floods, a propane tank can become dislodged from its original location. This poses a high risk for others in your area, as a dislodged tank can hit nearby vehicles, power lines, and other objects in its path.
To maintain a safe environment during a flood, here are some steps you can take:
Anchor all tanks located in a flood zone. This prevents them from dislodging during a flood.
Exercise extreme caution if you must evacuate. It is possible for floods to displace dirt, causing unanchored tanks and gas lines to shift.
Stay away from downed power lines, as they can spark when coming into contact with water.
Know how to turn off your propane tank if it is necessary.
Never use portable generators indoors or in an enclosed space. This can cause carbon monoxide poisoning and possibly death.
Contact Quality Propane if you notice any damage to the tank or nearby gas lines.
-
Extreme heat can bring upon harsh temperatures that pose risks for your propane system. It is important to maintain the area surrounding your propane tank to ensure it is safe. In some cases, intense heat may produce wildfires.
By keeping a healthy environment around your tank, you will be guaranteeing the safety of you and your system. Follow these steps to stay safe during warm weather:
Clear out a 10 foot radius around your propane tank. Remove all flammable materials that could ignite under extreme heat, including leaves, brush, rags, and other vegetation.
Gather a list of emergency contacts and prepare for a power outage. Wildfires may cause intense winds which can knock out power lines.
Evacuate the premises if you smell gas. Staying indoors during a suspected leak can cause carbon monoxide poisoning.
Inspect damage carefully. If you notice any harm to your home following a wildfire, look out for downed power lines, debris, and broken gas lines.
Reach out if you see damage or have safety concerns. Call Quality Propane for any emergencies you may experience. In the event that you cannot reach us, dial 911.
-
When the weather becomes cold, ensuring a functioning propane system is key to staying warm. Severe winter weather may cause damage to you and your home, such as winter storms and below freezing temperatures. Quality Propane is here to guarantee that you have heat every hour of the day.
To maintain safety during winter weather:
Ensure that you have a sufficient amount of propane before an expected storm.
Mark your propane tank to know its location during heavy snowfall.
Keep snow and ice off of all propane equipment. Always do so with caution and gentle pressure.
Clear all pathways and driveways before Quality Propane arrives at your location. This includes any sidewalks that lead to the tank.
Know how to turn off your propane tank if it is necessary.
Never use portable generators indoors or in an enclosed space. This can cause carbon monoxide poisoning and possibly death.
Contact Quality Propane if you notice any damage to the tank or nearby gas lines.
Become a Customer
Want to be treated where every customer counts? Become a Quality Propane customer today and enjoy 24-hour emergency service, exceptional dedication, and unbeatable prices!